I ordered Turbotax 2020 (which I already had and used last year) by accident. I really wanted 2021 and went on to order it. No problem there. How do I get a refund for 2020 which I did not want? I never dreamed you would offer - by default no less - last year's product. Getting 2021 required some web site exploration.
I ordered Turbotax 2020 (which I already had and used last year) by accident. I really wanted 2021 and went on to order it. Getting 2021 required some web site exploration but I did get it without incident in the end.
How do I get a refund for the now obsolete 2020 which I did not want? I never dreamed Intuit would offer - by default no less - last year's product.
If you need a refund- Please let me know if you if your email address associated with this account here is still valid by sending me a response of "Yes".
Thank you for choosing TurboTax.
Yes, the e-mail address is the same and your missive reached me.