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    corviskara
    New Member
    posted
    ‎October 30, 2019 8:21 PM
    last updated ‎October 30, 2019 8:21 PM

    I purchased the online version by mistake.Wanted th CD version.What options do I have ?

    Have used CG version for a number of years. Comfortable with that version.

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    TurboTaxKim
    Moderator
    Moderator
    ‎October 30, 2019 8:22 PM

    I purchased the online version by mistake.Wanted th CD version.What options do I have ?

    You'll need to contact our Support Team and they can refund you for your Online purchase, then direct you towards getting a downloaded version installed in your computer.

    Here's how to reach them: https://turbotax.community.intuit.ca/replies/3152013

    View solution in original post

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    TurboTaxKim
    Moderator
    Moderator
    ‎October 30, 2019 8:22 PM

    I purchased the online version by mistake.Wanted th CD version.What options do I have ?

    You'll need to contact our Support Team and they can refund you for your Online purchase, then direct you towards getting a downloaded version installed in your computer.

    Here's how to reach them: https://turbotax.community.intuit.ca/replies/3152013

    View solution in original post

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