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New Member
posted Feb 21, 2024 8:16:57 AM

I purchased the product online but didn't get an activation code

It's the 2023 tax year

0 3 295
3 Replies
Intuit Alumni
Feb 21, 2024 8:27:42 AM

We have resent your receipt with your license code for your TurboTax Desktop, in the email associated to this account. Please check your junk/spam folder also.

 

Thank you for choosing TurboTax.

New Member
Feb 28, 2025 1:54:21 PM

Seems to happen alot ... as it happened to me too.  

Moderator
Feb 28, 2025 2:17:29 PM

@daohms If you bought TurboTax Business Incorporated, you can contact the dedicated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available from 9:00 am to 6:00 pm EST, Monday to Friday.