I think I have purchased the wrong version. I want the Windows 10 downloadable version. How do I get a refund so I can purchase the right version?

I think I have purchased the wrong version. I want the Windows 10 downloadable version.

How do I get a refund so I can purchase the right version?

Removed your personal information - for your own privacy. This is a public forum.

2397

Level 13

Oct 30, 2019 7:28:11 PM

Here is the link to access TurboTax 2018 downloaded version:

https://turbotax.intuit.ca/product/download/index.jsp

And to get a refund for the version you have already purchased, follow instructions below to contact our customer care team:

I want to talk to someone. How do I phone you?

https://turbotax.community.intuit.ca/replies/3152013

New Member

Mar 15, 2022 6:15:16 PM

I purchased wrong version, instead on line deluxe I purchased window basic. They both cost 19.99 and I was obviously not paying attention. Is there a way to switch?

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I think I have purchased the wrong version. I want the Windows 10 downloadable version. How do I get a refund so I can purchase the right version?