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New Member
posted Mar 6, 2024 12:03:25 PM

Inputting a new licence code?

I have an account and bought a new licence at the store, where do i update it?

0 5 433
5 Replies
Moderator
Mar 6, 2024 12:13:01 PM

Are you using our TurboTax Online or TurboTax Desktop/Download software?

 

Thank you for choosing TurboTax.

New Member
Mar 6, 2024 12:15:17 PM

On line

Moderator
Mar 6, 2024 12:25:23 PM

For directions, please see our TurboTax FAQ: In TurboTax Online, how do I use a prepayment code? 

 

Thank you for choosing TurboTax.

New Member
Mar 6, 2024 2:33:16 PM

Now i see where to put it in, but the one i got it the box does not work. What next?

 

Moderator
Mar 6, 2024 2:52:25 PM

@meldavevan 

 

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.