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New Member

Is there a way to correct error: Your taxable dividend does not equal your actual amount of eligible.. I entered all amounts on T3 and Releve 16 but still getting error?

Here is full error: Your taxable dividend does not equal your actual amount of eligible dividends multiplied by 138% plus your actual amount of ordinary dividends multiplied by 116%, or your...  I entered all amounts on T3 and releve 16 but cannot Netflix due to this message. 

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Moderator

Is there a way to correct error: Your taxable dividend does not equal your actual amount of eligible.. I entered all amounts on T3 and Releve 16 but still getting error?

You should verify all Slips that apply to you by following those instructions :

Relevé 3:

Box A1 should be equal to boxes A11+A12. So if boxes A11 and A12 are at $0 and Box A1 is >0, you should make the correction

Box A2 should be equal to boxes A21+A22. So if boxes A21 and A22 are at $0 and A2 is >0, you should make the correction

Relevé 15:

Box 6A1 should be equal to boxes 6A1+6A2. So if boxes 6A1 and 6A2 are at $0 and 6A1 is >0, you should make the correction

Box 6B1 should be equal to boxes 6B1+6B2. So if boxes 6B1 and 6B2 are at $0 and 6B1 is >0, you should make the correction

Relevé 16:

Box C1 should be equal to boxes C11+C12. So if boxes C11 and C12 are at $0 and C1 is >0, you should make the correction

Box I for Taxable amount of dividends should be equal to box C1 x 1.38

Box C2 should be equal to boxes C21+C22. So if boxes C21 and C22 are at $0 and C2 is >0, you should make the correction

Box I for pour Taxable amount of ordinary dividends should be equal to box C2 x 1.16

NOTE: a common error is Box I being filled twice with the same number even if the description of both boxes are different. 

Relevé 25  :

A1 should be equal to boxes A11+A12. So if boxes A11 and A12 are at $0 and A1 is >0, you should make the correction

Box F for Taxable amount of dividends should be equal to box A1 x 1.38

A2 should be equal to boxes A21+A22. So if boxes A21 and A22 are at $0 and A2 is >0, you should make the correction

Box for Taxable amount of ordinary dividends should be equal to box A2 x 1.16

If the problem persists after performing the above checks, please contact a TurboTax specialist who will be better able to assist you in correcting this issue or escalate to a higher level for resolution if needed.

https://turbotax.community.intuit.ca/replies/3152013


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6 Replies
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New Member

Is there a way to correct error: Your taxable dividend does not equal your actual amount of eligible.. I entered all amounts on T3 and Releve 16 but still getting error?

Releve 16  C1 X1.38 + C2 X 1.16 = I , C11+C12 = C1 why still have error as above and can't net file Quebec
Highlighted
New Member

Is there a way to correct error: Your taxable dividend does not equal your actual amount of eligible.. I entered all amounts on T3 and Releve 16 but still getting error?

have the same problem - how to fix it?
Highlighted
New Member

Is there a way to correct error: Your taxable dividend does not equal your actual amount of eligible.. I entered all amounts on T3 and Releve 16 but still getting error?

I was finally able to resolve by deleting the entry and then re-entering the data from form T3. The data auto-filled the data for Releve 16 instead of my having to enter. The error disappeared and I was able to Netfile.
Highlighted
New Member

Is there a way to correct error: Your taxable dividend does not equal your actual amount of eligible.. I entered all amounts on T3 and Releve 16 but still getting error?

Thanks to all for feedback.
Highlighted
Moderator

Is there a way to correct error: Your taxable dividend does not equal your actual amount of eligible.. I entered all amounts on T3 and Releve 16 but still getting error?

You should verify all Slips that apply to you by following those instructions :

Relevé 3:

Box A1 should be equal to boxes A11+A12. So if boxes A11 and A12 are at $0 and Box A1 is >0, you should make the correction

Box A2 should be equal to boxes A21+A22. So if boxes A21 and A22 are at $0 and A2 is >0, you should make the correction

Relevé 15:

Box 6A1 should be equal to boxes 6A1+6A2. So if boxes 6A1 and 6A2 are at $0 and 6A1 is >0, you should make the correction

Box 6B1 should be equal to boxes 6B1+6B2. So if boxes 6B1 and 6B2 are at $0 and 6B1 is >0, you should make the correction

Relevé 16:

Box C1 should be equal to boxes C11+C12. So if boxes C11 and C12 are at $0 and C1 is >0, you should make the correction

Box I for Taxable amount of dividends should be equal to box C1 x 1.38

Box C2 should be equal to boxes C21+C22. So if boxes C21 and C22 are at $0 and C2 is >0, you should make the correction

Box I for pour Taxable amount of ordinary dividends should be equal to box C2 x 1.16

NOTE: a common error is Box I being filled twice with the same number even if the description of both boxes are different. 

Relevé 25  :

A1 should be equal to boxes A11+A12. So if boxes A11 and A12 are at $0 and A1 is >0, you should make the correction

Box F for Taxable amount of dividends should be equal to box A1 x 1.38

A2 should be equal to boxes A21+A22. So if boxes A21 and A22 are at $0 and A2 is >0, you should make the correction

Box for Taxable amount of ordinary dividends should be equal to box A2 x 1.16

If the problem persists after performing the above checks, please contact a TurboTax specialist who will be better able to assist you in correcting this issue or escalate to a higher level for resolution if needed.

https://turbotax.community.intuit.ca/replies/3152013


View solution in original post

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Returning Member

Is there a way to correct error: Your taxable dividend does not equal your actual amount of eligible.. I entered all amounts on T3 and Releve 16 but still getting error?

Hello,

 

i have the same error. My T5 only shows an amount in box 13 , which coresponds to case D of RL3. 

 

Please help me by letting me know how to correct the error. 

 

I have even tried deleting the T5 and RL3 completely but the error keeps showing preventing me to netfile. 

 

Very frustrating.