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New Member
posted Mar 30, 2023 7:40:07 AM

Is there any way to increase font size? I have to use a magnifying glass. I do not have this issue with any other program or app

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22 Replies
Level 4
Mar 30, 2023 8:04:51 PM

If you are using TurboTax Online, you can increase the font size by clicking into an area using [Ctrl]-[+] on your keyboard. To decrease the font size use [Ctrl]-[-]. This works on most web-pages.

If you are still having problems viewing text or other items on the screen, you can change the scaling of things in Windows itself.

 

Thank you for choosing TurboTax.

New Member
Apr 1, 2023 10:46:59 AM

[ctrl[ [+] works for web pages and some Turbotax dialogue screens. If I change windows scaling everything else is too large. 

 

My issue is with the forms - e.g rental income.  You fill the form directly but the form size is way too small - hence the magnifying glass. It seems crazy to me that I need to change the windows scaling for this program only.  I also can't believe I am the only person having a problem.

 

I use the downloaded version.

 

Thanks

Moderator
Apr 1, 2023 11:24:50 AM

Click on the Text Size icon (AA) in the blue menu bar to change the size of the text in TurboTax CD/Download.

Level 2
Jan 21, 2024 12:20:42 AM

Hi Susan, my issue is not with the font size in the body of Turbo Tax but the blue upper menu bar itself.  This has been an issue for years but, as I age, I am finding it harder and harder to read.  I have tried to change the size of wondows fonts but this only affects the body of the program and not the menu bar itself.  The white menu bar above it is fine but the pictures and text below them are probably 2 point font.  Any idea how I can make these bigger.  It would help a lot when filing this year.  Please let me know.  Thank you very much.

Moderator
Jan 21, 2024 9:46:30 AM

@John Smith 1 

Unfortunately, there’s no way to change the size of the blue menu items within the TurboTax program.

 

You can go into the settings for Windows and change the scale setting, but this will apply to all programs on your computer, not just TurboTax.

 

There is also a magnification tool built into Windows that will make the whole screen bigger.

Level 2
Jan 21, 2024 10:05:55 AM

Hi Susan, thank you for your reply. I was able to change the font size in windows and it did change it for everything but the blue menu bar. Hopefully the programmers at TurboTax can up the font size on future versions so we can see what we are selecting.  Thank you again. 

Moderator
Jan 21, 2024 10:19:23 AM

I have passed on your comments to our product development team. Thank you for your input.
 

FYI: If you hover over an icon with your mouse cursor for a few seconds, it will give you a little pop-up telling you what it is.

New Member
Jan 24, 2024 5:35:54 PM

Yes. I am using my MacBook pro by holding down: Option + Command + 8 to activate big fonts. I opened it up in the LG (32 inches) – FONTS ARE REALLY BIG! To center it – you must adjust and play with it when you hit – Option + Command + 8 one more time to deactivate it. Hope this helps!
NOTE: Turbotax, Home & Business 2023


Moderator
Jan 24, 2024 5:44:29 PM

@C6H6tp5 Thank you for your post, but this is the forum for TurboTax Canada. The Canadian version of TurboTax CD/Download is for Windows 10 & 11 only - Mac shortcuts won't work.

Level 1
Feb 16, 2024 11:35:27 AM

I've been using Turbotax for some 15 years, not online. The size of the text is a permanent problem and given that the future population will have many more older people than we currently have, the development team really should take a look at this.  It's a problem that is not just going to go away.

Moderator
Feb 16, 2024 11:57:50 AM

We appreciate your feedback, In TurboTax CD/download, if you click on "View" on the top left and then on "Zoom," then zoom in, this will make your font size bigger. 

 

Thank you for choosing TurboTax.

New Member
Mar 5, 2024 2:35:02 PM

I'm using CD on Mac. Menubar > window > Zoom can only increase the whole window little. Not help to solve using larger font problem.

 

Moderator
Mar 5, 2024 2:44:34 PM

@rzuo We don't support TurboTax CD/Download on Mac in Canada, as it is for Windows only.  For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA.

Level 2
Mar 7, 2024 4:04:22 PM

So after entering about half of the data for my wife and I, we get to the part where TurboTax asks you if you want to use the RRSP maximizer wizard and wham!  Good luck reading THAT miniature chart!  At least I can read the part that suggests a best case scenario contribution but have no idea what the mini colour chart says!  But I have a super old fashioned magnifier lens that my grandpa gave me and it did the trick and I was able to read the critical numbers allowing me to continue with my return. 

New Member
Mar 8, 2024 7:47:21 AM

I use the Mac download version. Can you help me to enlarge the font size?

Intuit Alumni
Mar 8, 2024 7:52:20 AM

Unfortunately, as you can see above, we are not equipped to help you with this. You may try to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.

New Member
Mar 21, 2024 5:26:54 PM

Where’s the blue bar with the (AA)? My blue bar is blank? And I also am having a problem w/ the size 8 font or maybe it’s even smaller ?

Moderator
Mar 21, 2024 5:36:08 PM

@YM56 You may need to change the scaling or resolution in your Windows settings.

New Member
Mar 25, 2024 5:09:17 PM

So there is no way to fix this? This is absurd! I'm using a macbook and the font is probably 4 or 5. 

Moderator
Mar 25, 2024 5:25:41 PM

@kennett We don't support TurboTax CD/Download on Mac in Canada, as it is for Windows only.  For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA.

New Member
Apr 3, 2024 6:31:30 PM

I'm using TurboTax 2024 on my desktop, and the display screen is unreadable. Menu labels are too short, so I can only read  half of the menu title. There is no menu entry labeled "View", so I cannot Zoom to enlarge the text - and if I could, would the surrounding formatting allow the larger text to be displayed? As a long-time user, this is a very disappointing user experience. Can this be fixed, or do I need to use another product?

Moderator
Apr 4, 2024 7:31:31 AM

We suggest that you contact our phone support team who will view your screen and assist you. Also, they can enter an investigation into this issue so that it can be fixed in the future. 

 

Thank you for choosing TurboTax.