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New Member
posted Oct 30, 2019 4:50:49 AM

Paid for wrong version of software

Hi,I mistakenly used and paid for your 2015 version to file my 2016 return. So I switched to Standard 2016 and paid again to file my return. Can I get a refund for the 2015 one? The filing was unsuccessful because I have already filed my 2015 return.

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1 Best answer
New Member
Oct 30, 2019 4:50:50 AM

Absolutely, just give us a call: https://support.turbotax.intuit.ca/contact/

You might want to wait until after May 1st to call; our phone lines are very busy right now leading up to the tax deadline.

1 Replies
New Member
Oct 30, 2019 4:50:50 AM

Absolutely, just give us a call: https://support.turbotax.intuit.ca/contact/

You might want to wait until after May 1st to call; our phone lines are very busy right now leading up to the tax deadline.