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Level 2
posted Feb 10, 2023 1:03:09 PM

Self-empoloyment=>Business or professional activities=>Other income =>Always worked, now gives a message "Field contains invalid characters, please correct."

0 8 557
1 Best answer
Moderator
Feb 10, 2023 3:00:44 PM

Under the label "Other Income", there's a box that says "Specify". You need to enter a description of what your other income is in that box.

8 Replies
Moderator
Feb 10, 2023 1:53:52 PM

Are you using TurboTax CD/Download or TurboTax Online? If you are using TurboTax CD/Download, are in in EasyStep or Forms mode?

Level 2
Feb 10, 2023 2:13:26 PM

Turbotax online

Moderator
Feb 10, 2023 3:00:44 PM

Under the label "Other Income", there's a box that says "Specify". You need to enter a description of what your other income is in that box.

Level 2
Feb 10, 2023 3:28:59 PM

Great, it works. However , it was different in the previous years

Moderator
Feb 10, 2023 3:46:36 PM

It may be the first year that it is mandatory, but it has been part of the T2125 form since the 2020 version.

New Member
Mar 21, 2023 10:11:21 AM

Hi, I am also getting the "Field contains invalid characters, please correct." message.  I tried inputting a numerical amount, a description in normal writing and in all caps, but I still get this message.  Any ideas? Thanks.

Level 2
Mar 21, 2023 10:15:12 AM

I had the same problem as I tried to enter numbers to the line that require word, and vice versa

Moderator
Mar 24, 2023 4:59:38 PM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.