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posted Oct 31, 2019 6:04:35 AM

Upgrade to plus stops when processing order and i can t continue filing start order appears each time

Processing upgrade plus edition order stop and i can t do anything other. Start order screen appears every time and  stops when processing. 

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1 Replies
Level 13
Oct 31, 2019 6:04:36 AM

We're very sorry for the inconvenience.  Please try using a new browser and start at the beginning of the Review section and click through. If you still can't get it to connect after going through each step, you should call our customer support using the following FAQ.

https://turbotax.community.intuit.ca/replies/3152013