Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 29, 2019 11:09:30 PM

When I try to enter a value directly into the T1 form my computer just beeps for each keystroke and enters nothing.

The Help tip says to enter installments directly into the T1 on Line xxx but it does not work--my computer just beeps at me with each key stroke.

0 1 1248
1 Best answer
New Member
Oct 29, 2019 11:09:32 PM

Thank you for your question.

You may need to adjust your resolution settings. Kindly follow the steps in this link: https://turbotax.community.intuit.ca/questions/1189811-how-to-change-dpi-and-screen-resolution-setti...

If this does not resolve the issue, kindly contact TurboTax Support and an agent will be glad to assist you. To get a direct line to someone who can help, click the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/  





1 Replies
New Member
Oct 29, 2019 11:09:32 PM

Thank you for your question.

You may need to adjust your resolution settings. Kindly follow the steps in this link: https://turbotax.community.intuit.ca/questions/1189811-how-to-change-dpi-and-screen-resolution-setti...

If this does not resolve the issue, kindly contact TurboTax Support and an agent will be glad to assist you. To get a direct line to someone who can help, click the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/