Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Can't fill in certain information such as address, email on TurboTax Canada 2018 free download version. (.T1 General information).

Cannot fill in information such as address, it just dings. 

1 Reply

Can't fill in certain information such as address, email on TurboTax Canada 2018 free download version. (.T1 General information).

You are unable to make these entries directly on the T1 General Tax Return while in the Forms view of the downloaded version of TurboTax.

You must enter in the Personal Information box that pops up. To do so:

  1. Click the Forms icon in the toolbar
  2. Type "info" in the Form Lookup "keyword to search for"
  3. Highlight Personal Information Dialogue, then click "OK"
  4. Make your entries in the dialogue box which appears.