Dollar format error on Carry Forward form about Unused tuition and education amount. It is always auto-fixed to format "_.___,__" and get error "Please enter... 9999.99"

[Eduardo3]

I am using Turbotax Standard 2018.  No matter the amount I entered on "Your unused tuition and education amount", the software always automatically corrects to the format "9.999,99" and when I click Continue, it returns the error message: "Please enter a dollar value in the format of 9999.99". 

Example: If I type 9999.99, the software autocorrect to 9.999,99.  So, the message error stuck on this form and I cannot resume filling up the rest of the tax return forms.  Please help!

Thank you!

[TurboTaxKim · Accepted solution]

Please double check that your regional settings in Windows are set to Canada. You can do this by searching for Region Settings in the Windows Start search.

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