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New Member
posted Apr 14, 2021 2:05:41 PM

I got this error message. "You've completed employment expenses for working at home but selected to transfer income to the form for working from home due to COVID-19."

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7 Replies
Returning Member
Apr 17, 2021 4:31:47 PM

I have the same  error message and can't file because of it. Did you get help? What is the solution?

New Member
Apr 20, 2021 7:52:09 AM

I am having the same issue. I am doing mine and my wife's together. I am a full time employee working from home due to COVID, she is 100% self employed.. I obviously claimed the employment expenses, but I did not check anything for her. Hers keeps giving this error message and it kicks me back to T4's to fix, but she doesn't have a T4. 

Returning Member
Apr 20, 2021 9:23:06 AM

I ended up spending 80 minutes on a service call over this issue. They did try to fix it, but in the end they told me it was not possible to override this error. I was told to start over from scratch, print and mail my return. Utterly abysmal experience. I will not be using TurboTax next year.

New Member
Apr 20, 2021 10:38:08 AM

I just called them and they were able to fix mine in about 20 minutes. Basically involved clearing some boxes and re-checking some boxes and the error cleared. 

Returning Member
Apr 23, 2021 8:57:54 AM

Lucky you. They were not able to fix mine. There were several people working on it, all to no avail.

Level 2
May 3, 2021 4:09:38 PM

Did tech support give a list of boxes to clear, refill, check, uncheck, etc.? Or was it 20min of poking around until it worked?

New Member
Mar 28, 2022 4:44:54 PM

Same for me. Did you get a fix?