Is anyone else having issues entering tuition transfers from a dependent? When I go through the process to enter the credits, I'm mis-directed to the CAI instead.
03740
3 Replies
TurboTaxBrenda1
Level 15
Feb 22, 2023 7:56:25 AM
This is a known issue, and the team is working on getting this issue resolved by Thursday.
Thank you for your patience.
Thank you for choosing TurboTax.
user9024415837
New Member
Feb 22, 2023 8:38:02 AM
Thanks for the response. Unfortunately, after spending 3 hours on 3 separate calls with Support, I gave up. Each support analyst gave me a different reason for the issue, all of which equated to "you're doing it incorrectly". I knew there had to be a glitch but have moved on to another product.
TurboTaxBrenda1
Level 15
Feb 24, 2023 7:01:52 AM
This issue has now been resolved. Please try again.