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New Member
posted Feb 20, 2023 5:06:17 AM

Is anyone else having issues entering tuition transfers from a dependent? When I go through the process to enter the credits, I'm mis-directed to the CAI instead.

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3 Replies
Level 15
Feb 22, 2023 7:56:25 AM

This is a known issue, and the team is working on getting this issue resolved by Thursday. 

 

Thank you for your patience.

 

Thank you for choosing TurboTax.

New Member
Feb 22, 2023 8:38:02 AM

Thanks for the response. Unfortunately, after spending 3 hours on 3 separate calls with Support, I gave up. Each support analyst gave me a different reason for the issue, all of which equated to "you're doing it incorrectly". I knew there had to be a glitch but have moved on to another product.

Level 15
Feb 24, 2023 7:01:52 AM

This issue has now been resolved. Please try again.