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New Member
posted May 16, 2020 5:26:18 AM

The date doesn't look right. Please enter a valid date of birth.

This is what shows up when I enter my Son's Birth date. I can't get past this stage?

0 3 462
3 Replies
Moderator
May 16, 2020 10:59:57 AM

Please make sure you are only typing the date in using numbers - no special characters or spaces. There should be 8 numbers and the format to use is DD/MM/YYYY. Ex: If your son's birthday is April 5 2015, then you would type: 05042015

 

You may want to select and delete everything in each box before retyping, just in case there is a hidden space causing the problem.

Returning Member
Mar 12, 2021 3:07:52 PM

I am facing the same issue. I tried doing what you suggested but still having the issue 

 

please guide 

Moderator
Mar 13, 2021 11:25:19 AM

Sorry to hear you are having this problem. In order to help you with this, we will need more information.  Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter

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