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New Member
posted Oct 29, 2019 8:20:34 PM

The program is not picking up CPP contribution properly - showing it as an overpayment instead of contribution - how do I correct this?

CPP contributions shows up as an overpayment and therefore full tax credit as opposed to a contribution  for which a % is a tax credit - want to make sure the contribution is recognized and the taxes are not understated - how do I correct this?

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1 Best answer
New Member
Oct 29, 2019 8:20:36 PM

Check your T4 slip to see what is entered for CPP pensionable Earnings. Make sure it matches the amount in Box 14, or is reasonably close. Also check to make sure you didn't select that you are CPP exempt on the T4 slip.

You can also check your birthdate. Is it showing you as at least 18 years old?

Post back with details if you still need help.

3 Replies
New Member
Oct 29, 2019 8:20:36 PM

Check your T4 slip to see what is entered for CPP pensionable Earnings. Make sure it matches the amount in Box 14, or is reasonably close. Also check to make sure you didn't select that you are CPP exempt on the T4 slip.

You can also check your birthdate. Is it showing you as at least 18 years old?

Post back with details if you still need help.

Returning Member
Jul 16, 2024 6:44:48 PM

Issue - 2023 CPP not being claimed - all shown as overpayment.
Birthdate correct and over 18.  Box 16 --3754.45  Box 26 --66,600  not shown as cpp exempt on T4

Schedule 8 will not allow override .    Box 50339 on Sch 8 is 0  but Box 26 on T4 is 66,600

Level 2
Jul 23, 2024 9:36:41 AM

@Lindros88 

Please make sure to enter the correct number in each box.

If you still have an issue, please contact our customer support at 1-888-829-8608.

 

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