Solved: What does this mean: "Please enter a valid social ...
Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • Go to TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    EnglishEN

    Pick a language

    Français English
    cancel
    Turn on suggestions
    Showing results for 
    Search instead for 
    Did you mean: 
    wgietz
    New Member
    posted
    ‎October 31, 2019 4:50 AM
    last updated ‎October 31, 2019 4:50 AM

    What does this mean: "Please enter a valid social insurance number that is different from your spouse"? I entered my common law spouse's number and got this response.

     
    0
    5
    983
    Reply
    1 Best answer

    Accepted Solutions
    TurboTax-Cristyn
    New Member
    ‎October 31, 2019 4:50 AM

    What does this mean: "Please enter a valid social insurance number that is different from your spouse"? I entered my common law spouse's number and got this response.

    Assuming you are not mistyping an invalid SIN for your spouse, this error indicates you may have accidentally entered your spouse's SIN on in your own information profile.

    Ensure that your information is correctly entered, and you should have no issue entering distinct, valid SINs for the two of you.

    View solution in original post

    0
    977
    Reply
    5 Replies
    TurboTax-Cristyn
    New Member
    ‎October 31, 2019 4:50 AM

    What does this mean: "Please enter a valid social insurance number that is different from your spouse"? I entered my common law spouse's number and got this response.

    Assuming you are not mistyping an invalid SIN for your spouse, this error indicates you may have accidentally entered your spouse's SIN on in your own information profile.

    Ensure that your information is correctly entered, and you should have no issue entering distinct, valid SINs for the two of you.

    View solution in original post

    0
    978
    Reply
    peteryanli
    New Member
    ‎March 3, 2020 5:36 AM

    What does this mean: "Please enter a valid social insurance number that is different from your spouse"? I entered my common law spouse's number and got this response.

    There is a bug

     

    both SINs are unique, I tried to delete spaces but the system automatically adds them back in. Can’t proceed from this screen. 

    1
    738
    Reply
    owlsowls
    New Member
    ‎May 28, 2020 7:58 AM

    What does this mean: "Please enter a valid social insurance number that is different from your spouse"? I entered my common law spouse's number and got this response.

    Clearly they haven't fixed the bug. I have the same problem, today, May 27.

    0
    618
    Reply
    1 Please enter a valid social in
    New Member
    ‎January 21, 2021 12:05 PM

    What does this mean: "Please enter a valid social insurance number that is different from your spouse"? I entered my common law spouse's number and got this response.

    This is so SO SO FUSTRATING. You may think this is a friendly software and there you go same issue. Jan21 /2021.

     

     

    You can't move forward because the same issue. I double check if I was entering the wrong information... Nop.... it seems there is a glitch !

    0
    1
    279
    Reply
    TurboTaxHeba
    Moderator
    Moderator
    ‎February 1, 2021 1:45 PM

    What does this mean: "Please enter a valid social insurance number that is different from your spouse"? I entered my common law spouse's number and got this response.

    When you type the SIN number, make sure you don't add spaces or any invalid characters: https://turbotax.community.intuit.ca/community/errors-confirmation-messages/help/error-message-inval...

     

    If you are filing a couple's returns, each person should have their information page with the SIN number entered as explained above. 

    If you are filing someone's else return separately, make sure you don't continue with your profile instead start a new return from the main page. 

     

    I hope this was helpful 

    0
    257
    Reply
    v