Why can I not access CPP Optimizer with TurboTax Premier? I have tried using Tools but all options are greyed out. All updates done. I could access last week

1036

Moderator

Oct 31, 2019 1:01:59 AM

Please try uninstalling & reinstalling the program from the download on our website. It will not delete any of you saved returns.

If you are still having issues, please contact our phone support for further assistance. (*not available to TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013