TurboTax HelpIntuit
How do I submit a claim under the TurboTax 100% Accurate, Expert Approved Guarantee?
by TurboTax• Updated 10 months ago
In plain English, if you pay a Canada Revenue Agency (CRA) or Revenu Quebec (RQ) penalty or interest because of a TurboTax error, we'll pay you for both the penalty and interest.
Before you submit your claim, make sure that:
- You received an assessment or re-assessment notice from the CRA or RQ regarding a tax return that shows the penalties and/or interest you owe.
- Your contact information is current.
- CRA / RQ audit/review letters have been responded to with appropriate documentation and your tax return has been amended, either by yourself or with assistance from our Audit Defence team.
To qualify:
To submit your claim:
You can read the fine print at theIntuit Software End User License Agreement for TurboTax Desktop Software or theTerms of Service for TurboTax Online. Enter accurate calculation in the Find feature in your browser (usually listed under Edit) to go to it quickly.
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