All other tax topics | TurboTax® Support

How can I file my taxes if I don’t want to upgrade my OS?

Because Microsoft will no longer provide security updates or support for PCs running Windows 7, we strongly recommend that desktop customers using Windows 7 upgrade to Windows 10 before installing their product. TurboTax for tax year 2019 will instal... read more

My friend lives with me and helps cover expenses. Do I have to report their payments as rental income?

&amp;lt;span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"&amp;gt;&amp;lt;/span&amp;gt; If you're renting the room at fair market value, ... read more

How can I see a detailed summary of my return in the online edition of TurboTax?

Select 2020 TAX REFUND or 2020 BALANCE DUE (whichever text appears) from the menu. Select View Detailed Tax Summary. The Detailed Tax Summary ledger appears, displaying your detailed tax summary and information. Québec residents: Select 2020 TAX REFU... read more

How do I file a final return for someone who has passed away?

&amp;lt;span class="mce_SELRES_start" data-mce-type="bookmark" style="display:inline-block;width:0px;overflow:hidden;line-height:0"&amp;gt;&amp;lt;/span&amp;gt; If you've recently lost a loved one, we'd like to first o... read more

How does the end of support for Windows 8 affect my TurboTax experience?

Since Microsoft no longer provides support for PCs running Windows 8, you’ll need a newer version of Windows to use our latest desktop products. For tax year 2021, TurboTax CD/Download requires Windows 8.1 or higher to install. You can continue using... read more

How does the end of support for Mojave 10.14 affect my TurboTax experience?

Since Apple will no longer provide support for Mojave 10.14 as of November 2021, you’ll need a newer operating system to use our latest desktop products. For tax year 2021, TurboTax CD/Download requires Catalina 10.15 or higher to install. You can co... read more

CG Gutenberg testing

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I'm having issues with my pre-payment code. What can I do?

If you've purchased a 2019 version of TurboTax Online or retail software and your pre-payment code isn't working, you'll need to have a new code assigned to you. To get one, select your preferred method of contact below, then follow the instructions:... read more

Can I claim child care payments made while temporarily unemployed or laid off?

CERB, CESB, CRB, CRSB, and CRCB aren't considered “earned income” for the purposes of the child care expenses deduction. If you received any of these benefits while being temporarily unemployed or laid off, you aren't eligible to claim the child care... read more

Self-employment and Rental Income Centre

If you, your spouse, or your common-law partner are self-employed, you still have until June 15, 2020, to file your taxes. However, your payment deadline has been extended to September 1, 2020. We've put together a collection of tax content, FAQs, vi... read more