Why do I get an error when I try to submit my return through the CRA's NETFILE service?

There could be a number of reasons why you may receive an error code when trying to file your return through the CRA’s NETFILE service. We’ve compiled a list of common error codes below, as well as links to specific information to try and fix the problem.

• NETFILE error code 16
• NETFILE error code 50
• NETFILE error code 57
• NETFILE error code 2130
• NETFILE error code 2197
• NETFILE error code 72182
• NETFILE error code 90308
• NETFILE error code 90317
• NETFILE error code 95507

In addition, there are some common error messages that may appear in TurboTax when trying to use NETFILE:

• Invalid characters when trying to use NETFILE
• You performed one or more overrides that have made your return ineligible for NETFILE

If your error code doesn't show up on the list, or you're unable to resolve the issue, visit theContact the Canada Revenue Agency (CRA) to contact the CRA directly to confirm your information matches what's on file.

Related information:

NETFILE eligibility

What is the difference between NETFILE and eFILE?

Can I use NETFILE to file someone else's return?