There are a couple of reasons why the option to submit to NETFILE might be disabled or appear “greyed out."
- CRA’s NETFILE service isn’t open for the tax year yet.
- CRA’s NETFILE service is open for the tax season, but your installation of TurboTax is out of date.
- Why do I need to update TurboTax if I installed it from a CD or downloaded it from the Internet?
- How do I update TurboTax if I have the CD/download edition?
6:57 PM 12/22/2015 - Some editing and rewriting.