Re: Whoops we hit a snag try again later?

Whoops we hit a snag try again later?

posted

If you are receiving this message you may need to log out and restart your computer, then log back in, or try another browser. You may need to clear your cache and cookies. Please see these TurboTax FAQ's for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

To clear your cookies use this TurboTax FAQ:

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

If you were uploading a W2 and received this message please see this TurboTax FAQ:

https://ttlc.intuit.com/community/bugs-and-error-messages/help/hmm-looks-like-we-hit-a-slight-snag-i...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"