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New Member
posted Jun 28, 2024 4:25:10 PM

16 digit code lost.

I paid for for myself and wife's returns (2023). Now we are ready to file my MIL's taxes, but I can't find any 16 digit codes. I was under the impression I pay once and get to do a few tax returns? How can I recover the code so I can complete the third tax return?

Thank you.

0 2 4818
2 Replies
Moderator
Jul 3, 2024 8:44:25 AM

You have only purchased 2 returns. That is why it is asking for you to pay once again. 

 

Thank you for choosing TurboTax.

New Member
Sep 2, 2025 11:58:42 AM

I lost my16 digit code to get into my 2024 turbo tax