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Returning Member
posted Apr 12, 2023 9:11:56 PM

16 digit licence code

i could not find my 16 digit license code.   Could you please re send it?

Thank you

0 10 1332
10 Replies
Moderator
Apr 14, 2023 3:13:43 PM

Please check your private messages.

Returning Member
Jan 11, 2024 1:53:52 PM

I could not locate my 16 digit license code.  It did not appear on my payment receipt.  Only the payment authorization code and order number appeared as code type numbers.  I downloaded the standard turbo tax to my desk top.  How do I get this code? 

Moderator
Jan 11, 2024 2:00:24 PM

@quack Have you checked your junk/spam folder? The email with the Activation key may have gone there by accident.

Returning Member
Jan 11, 2024 2:03:20 PM

I checked junk mail

Returning Member
Jan 11, 2024 2:07:34 PM

I got the Payment receipt in my normal email. I checked junk mail for further correspondence.  found non

Moderator
Jan 11, 2024 2:14:37 PM

Please check your private messages.

Returning Member
Jan 11, 2024 2:23:04 PM

Where do I find private messages?

Moderator
Jan 11, 2024 2:36:32 PM

Click on the bell in the top right of the forum page. 🔔

Returning Member
Jan 11, 2024 2:41:35 PM

I use windows live mail.  I cannot find a bell shaped icon

Moderator
Jan 11, 2024 2:45:38 PM