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Level 1
posted Jan 13, 2020 9:32:51 PM

2020 Premium

Just downloaded 2020 Premium and Windows sees it as a virus and won't open it.  The only choice given is "don't open"  You have problems!

 

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1 Replies
Moderator
Jan 16, 2020 10:15:00 AM

Did you download the software from our website? We only have 2019 available – 2020 won’t be on sale until the end of this year/early next year. You can download the current version of TurboTax CD/download from our website using one of the links on this FAQ: https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-download-edition-of-turbotax/00/873703

 

The downloads we provide on our site are safe. However, sometimes security software will mistakenly flag the program as unsafe. If you did get your software from our site and you are still getting the message, please contact our phone support team for further assistance. You can get in touch with them using the form on this page: https://support.turbotax.intuit.ca/contact/