Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 1, 2022 10:19:16 AM

2021 final tax submission session time out

Hi,

I have completed and reviewed my final 2021 return and when I attempt to submit ("File") the session cycles and times out without any errors. Have logged in multiple times to re-attempt and the same problem keeps happening.

 

Note, I have a licence code which I haven't used yet!

 

Any suggestions on how to complete this are appreciated!

 

0 1 487
1 Replies
Moderator
Apr 6, 2022 9:43:05 AM

Please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.