You can use the Windows search function to search for “turbotax” to see if you can find it that way. If you are still not able to find the program, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ .
You can download the current version of TurboTax CD/download edition using one of the links on this FAQ: https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-...
NOTE: With TurboTax Online, there is nothing to download, everything is done through your web browser. If you have an Activation Code, please use it on the Activation page before starting your returns.
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