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New Member
posted Mar 1, 2026 10:32:28 AM

2023 Premium update just exits

When I open TT 2023 to view some info from my 2023 return, I'm presented with "Update Available" and with YES being the only option for "Do you want to update?".

 

I don't really care about the update and just want to see my 2023 info, however, if I click YES and go through the Windows "do you want to allow this app..." pop-up, it seems to just exit.

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1 Replies
Moderator
Mar 1, 2026 10:40:58 AM

Please try reinstalling the software using the download from our website. You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?