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New Member
posted Apr 8, 2024 7:05:32 PM

2023 Tax Return

Why won't TurboTax let me move past the Welcome to TurboTax Window?

0 4 870
4 Replies
New Member
Apr 8, 2024 7:15:06 PM

I am also having this issue, please help!

Moderator
Apr 9, 2024 11:47:40 AM

Are you using TurboTax CD/Download or TurboTax Online?

New Member
Apr 9, 2024 3:56:33 PM

Me too. I have been clicking continue again and again, nothing happens. Using the online version.

Moderator
Apr 9, 2024 4:09:18 PM

@traveller_yeg Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.