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New Member
posted Apr 3, 2025 8:42:58 AM

2024 turbo tax not updating

If we uninstall the software and reinstall it using your link, i assume we will lose our return that we have prepared but not yet filed. We have prepared our taxes but were unable to print and file as of march 16, 2024. The turboxtax message after completing our returns was that the government of canada was updating Capital gains and we would have to wait to print and file, we were waiting for an email from yourselves to say that we could proceed, we have not received any email. Is the Capital gains ammendment from CRA not finalised yet? Do we still have to wait for your email?

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Moderator
Apr 3, 2025 11:57:48 AM

Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns.