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Level 1
posted Mar 4, 2025 2:26:21 PM

Activated TTBI2024 asking for activation again, won't accept the key

Hi,

I have purchased TurboTax Business Incorporated 2024 from Costco, and received activation key in email. I then downloaded the said software from Intuit website, installed it on my Windows 11 PC and used activation code from email - all as Costco email suggested.

I even did my T2 return half way, but had to pause for a couple of days and now when I launch TTBI to continue it's asking to be activated! What gives? What's even worse it will not accept the activation code I used, because naturally "All available activations for that code have been used.Error code: 603"

Please advise.

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1 Best answer
Moderator
Mar 4, 2025 4:53:05 PM

@AnalyticMoose If you need assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat
https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc.
Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.
You can also visit the Intuit Profile support site. https://profile.intuit.ca/support/en-ca/
TurboTax Business Incorporated is based off Profile software.

5 Replies
New Member
Mar 4, 2025 2:47:15 PM

I have activated my Turbo Tax Deluxe 2024. I want to start preparing my return but when I try to open TT it takes me to the activation screen.

Moderator
Mar 4, 2025 4:47:35 PM

@Coconut21 To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product. 

  

 

Moderator
Mar 4, 2025 4:53:05 PM

@AnalyticMoose If you need assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat
https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc.
Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.
You can also visit the Intuit Profile support site. https://profile.intuit.ca/support/en-ca/
TurboTax Business Incorporated is based off Profile software.

Level 1
Mar 4, 2025 8:21:48 PM

Thanks for the link, but my product is a Desktop version. I'll follow up with the chat link tomorrow.

Moderator
Mar 5, 2025 5:38:31 AM

@AnalyticMoose Yes the support team will be able to assist you for any issues related to Business incorporated tax software.