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New Member
posted Dec 15, 2022 2:58:35 PM

Activation Code email not received

I have not received the purchase confirmation email which is supposed to contain the activation code for the software download.  Please resend.

[email address removed]

 

0 4 501
4 Replies
Moderator
Dec 16, 2022 5:12:46 AM

You may want to check your junk mail folder to make sure your TurboTax receipt didn’t end up there by mistake. If you still don't find it please confirm that the email associated with this account is still valid by replying YES or NO only. 

 

Our TurboTax FAQ may be of help: Where is my TurboTax licence code?

 

Thank you for choosing TurboTax.

New Member
Dec 18, 2022 4:34:39 AM

YES

New Member
Dec 18, 2022 7:49:30 AM

Still have not received activation code, and is not in Junk folder or any othe email folder.

Level 15
Dec 19, 2022 8:32:02 AM

An email has been sent- please verify.