Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 16, 2023 8:43:25 PM

Activation code problem

I bought an online premier version for Mac (for 12 returns) from Costco. I activated the online version for me and my wife. It is ok without any problem in filing of our tax returns in CRA. My daughter created a new account and used my activation code to active the IOS version online. However, after she entered the activation code to activate the version, the web repeatedly showed that there was something wrong in activation. Please advise me  what to do.

0 2 2096
2 Replies
Moderator
Apr 17, 2023 11:32:58 AM

If you have bought TurboTax Online, please note that you can only use the code once in only one account. Using the code again will give an error message.

 

New Member
Jul 13, 2023 10:44:21 AM

I'm having problem with my activation code