activation code

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Hi,

The only solution as per Costco was to buy a new program for 2020 taxes and return the one that I bought which could not be activated due to activation code from Costco or Intuit being wrong. Therefore I bought a new one on the Internet from Costco and will return the non working copy for a refund next time I go to Costco.

Thanks

Gerry Coulombe

Thanks.  I'll try that.  What an enormous waste of time!  I am FURIOUS!

Turbo Tax decided to sell activation codes thru Costco which do not work ☹️ ( Costco sells the this  online product code with the same price as the one with CD- shame) . I've already exchanged 2 packages. I am getting the same error. I called TurboTax and I got a junior girl who had no idea what to do. Now I am stuck.🙄

Waste of money and time. I wonder why Turbo Tax created these unnecessary issues for us?

Isn't it enough that we get overtaxed by CRA we also  have to pay for a source that does not work? 

I ended up returning mine to Costco for a full refund and then going online on TurboTax's own website and buying the download version.  I won't buy Turbotax from Costco ever again.