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Level 1
posted Jan 14, 2025 11:27:33 AM

activation code

Turbotax standard 2024 was downloaded on Jan 12/25.  No activation code has been received  so not able to activate.

 

Thanks

0 9 3081
1 Best answer
Moderator
Jan 14, 2025 2:39:30 PM

You need to buy a code. Just downloading the software will not send you one. You can buy TurboTax Desktop 2024 from us here: https://turbotax.intuit.ca/tax/software/desktop#products-&-pricing

 

9 Replies
Moderator
Jan 14, 2025 11:56:46 AM

The code would have been sent to your email address. Did you check your junk/spam folder to see if it went there?

 

 

 

Level 1
Jan 14, 2025 12:07:53 PM

Yes, no email received.  The program is downloaded to the laptop just needs to be activated with a code.

Moderator
Jan 14, 2025 1:19:35 PM

We are not showing any purchases of TurboTax Desktop 2024 for you. Did you buy it directly from us or from a 3rd party like Costco, Amazon, etc...?

Level 1
Jan 14, 2025 2:16:01 PM

It was downloaded on line. The program is on my laptop. Should I go through the download

process again if no purchase is showing.

Moderator
Jan 14, 2025 2:39:30 PM

You need to buy a code. Just downloading the software will not send you one. You can buy TurboTax Desktop 2024 from us here: https://turbotax.intuit.ca/tax/software/desktop#products-&-pricing

 

New Member
Apr 7, 2025 3:25:56 PM

Problème pour activer mon logiciel 

New Member
Apr 7, 2025 5:53:30 PM

J ai un programe pour mon ordi et le code d acces est pas bon c est pour un programe en ligne et je voudrais 

avoir programe ordi pour conserver mes document 

New Member
Apr 7, 2025 5:55:20 PM

un tecnitien pour rgler mon probleme 

 

Moderator
Apr 8, 2025 4:14:17 PM

Un message privé vous sera envoyé. Pour y accéder, veuillez vous connecter sur votre compte dans la communauté TurboImpôt et cliquer sur l'icône de l'enveloppe en haut à droite. 

 

Merci de choisir TurboImpôt.