Activation

I purchased 2021 TurboTax and had the registration done. I installed it in my Home computer and in my laptop as well as on my work computer.

My home computer and laptop were replaced with new one few months ago. I no longer have my original computer at work.

I need to reload 2021 Turbotax on my new computer but it will not load indicating I have used up my limit of loading on 3 computer. What do I do I have a paid license. Please advise.

Hasit Shukla

1325

Intuit Alumni

Dec 13, 2022 1:23:05 PM

Please contact our support line at 1-888-829-8608.

Thank you for choosing TurboTax.

Returning Member

Dec 14, 2022 11:30:10 AM

Total waste of time, provided no solution . Just a canned reply re company policy.

Moderator

Dec 16, 2022 7:17:49 AM

Thank you for your feedback, we appreciate this as we will send it to the appropriate department for review.

Thank you for choosing TurboTax.

Returning Member

Dec 20, 2022 5:28:52 AM

This is not a solution, just a canned response, appropriate department has not responded. Customer satisfaction score "0"

Moderator

Dec 21, 2022 5:58:39 AM

Unfortunately, you have already downloaded your TurboTax software to 3 computers and that is the maximum allowed.

When you purchase TurboTax Download edition it does specify- "TurboTax may only be installed on three computers, activation via internet is required.

Thank you for choosing TurboTax.

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