A friend called and asked for help with TurboTax 2017 as he was getting error TT400 trying to save a file. He checked and all his TurboTax 2017 files gave the same error. I opened my TurboTax 2017 and it wanted to install an update which I let it do. Now I cannot save any of my TurboTax 2017 files either. It sounds like this latest update is defective.
This is happening to me (Win 10). I tried saving to different locations and as different users. I installed it on another laptop (Win 7) and get the same error.
This is also happening to me (Windows 7). Worked great until I took the latest update today. Now unable to save any files. Just wasted 2 hours of my life
I installed TT on Win 10, Win 8 & Win 7. On Win 8 I installed from the DVD and didn't do updates. Same error. It even errors after creating a new return. I am a Network Admin and install software for a living. I have wasted half a day on this. Never had these issues and I've used this product in various forms for years. Frustrating.
I have the same issue. It does not even allow creating a new file.
Same thing, after install TT update can not save any of my returns, even after changing to diff locations. Very frustrating
I spoke to Customer Support. They say reinstalling fixing it. However, I have done that, and have installed on 3 different systems with different operating systems and no joy. They have opened a case with their software developers and have given me 5-7 days for a patch.
I did have success in uninstalling then reinstalling and saying "no" to updates when it opened. I continue to say "no" to updates each time I open it. (I did download the installer fresh today from their website).
I spoke to Support. uninstall software then reboot and reinstall. move the .tt17 file to another location and rename the ttbk file to .tt17.
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