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New Member
posted Nov 28, 2024 8:29:46 AM

Age Calculation

Turbo Tax did not correctly add the age calculation when I did the 2023 NETFILE and as a result I was reassessed with Penalties and interest.

 

Can I get compensation?

0 3 1296
3 Replies
Moderator
Nov 28, 2024 8:59:01 AM

This TurboTax FAQ tells you how you can submit a claim under the TurboTax 100% Accurate Calculations Guarantee: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/submit-claim-turbotax-100-accurate-calculations/L1WD8SJSR_CA_en_CA

 

New Member
Dec 1, 2024 7:49:15 AM

There is no place in the Web Site where you can easily submit a claim as you are constantly redirected to other information.

Moderator
Dec 2, 2024 6:37:22 AM

Once you have all the needed information that's mentioned in the FAQ, you can call our phone support and they can assist you further. You can call them at 1-888-829-8608.