All three kids show CPP overpayment (over $750) but no one paid that much

All three of my kids get the following warning in the warnings:

"Your CPP/QPP or EI overpayment is greater than $750.00. Please verify your information slips and all related entries."

But no one even paid $750, one only paid $96.

Thought this might have been taken care of in an update, but no fix yet, and we have verified the T-slips.

Any suggestions?

616

Moderator

Mar 29, 2023 11:18:42 AM

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

Level 1

Mar 30, 2023 12:04:01 AM

I have exact same false warning issue with 2 kids' and 1 adult's return.

Moderator

Apr 3, 2023 12:02:00 PM

@LW34 Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.