Amazon purchased product key not working

When you installed the program and entered the licence code, what error message did it give you?

When i installed the program, using the link provided by amazon when i purchased turbotax, it asked me to register but it did not ask me at any point for the product key.  

Note, when i downloaded the program, prior to running the installer, there was a pdf that provided the online version activation instructions.   I confirm, i purchased the digital download not the online version, so the instructions provided for activation were incorrect.

Please try using our link to download and install the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). 

If you are still not able to resolve your code issue, please contact our phone support team at 1-888-829-8608.