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Returning Member
posted Mar 27, 2023 12:27:55 PM

Assist and Review

On March 25, 2023, I purchased TTD LIVE ASSIST & REVIEW STANDARD PRIMARY TY22.

The Order Number is TTDNA [removed].

My appointment was for 10:00AM on March 27, 2023.  Due to a medical emergency with my dog, I had to cancel when I received the phone call.

I would to reschedule my appointment. 

Please advise how I can do this.

I can be reached via email at [email address removed] 

0 5 949
5 Replies
Moderator
Mar 27, 2023 5:52:11 PM

If you have TurboTax Live Assist & Review, see this TurboTax FAQ to learn how to talk to a Tax Expert or book a review: In TurboTax Live Assist & Review, how do I talk to a tax expert?

Returning Member
Mar 30, 2023 10:45:41 AM

Link does not work.

 

Received this response:

We're sorry, we can't find the page you requested.

Intuit Alumni
Apr 6, 2023 8:32:30 AM

Here is our TurboTax FAQ: In TurboTax Live Assist & Review, how do I submit my return for review?

 

Thank you for your patience.

Returning Member
Apr 6, 2023 9:03:24 AM

The instructions did not work.  There is no "Expert Review" to select.  All there is is the tab to purchase the expert review which I already purchased.  All I want is to Schedule the Assist and Review session.  How can I do this??

Moderator
Apr 10, 2023 5:37:04 PM

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.