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Level 1
posted Apr 7, 2025 2:50:16 AM

Began my return online by accident

I somehow began my 2024 return online before realizing it. What should I do to cancel what I've started? How can I undo what I've started before buying the desktop version?

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1 Best answer
Moderator
Apr 7, 2025 12:41:39 PM

You can always delete the online return and buy TurboTax Desktop straight from our website if you have not paid for it yet.

If you just want to delete the return you are currently working on, and you have other returns in your account, select “View All Tax Returns” from under “My Returns” and delete the unwanted return by clicking the small trash can next to it (or “Delete” under the return name). If there is no trash can next to the return that you want to delete, then open another return. Now when you go back to “My Returns,” you should be able to delete the unwanted return.

 

Thank you for choosing TurboTax.

1 Replies
Moderator
Apr 7, 2025 12:41:39 PM

You can always delete the online return and buy TurboTax Desktop straight from our website if you have not paid for it yet.

If you just want to delete the return you are currently working on, and you have other returns in your account, select “View All Tax Returns” from under “My Returns” and delete the unwanted return by clicking the small trash can next to it (or “Delete” under the return name). If there is no trash can next to the return that you want to delete, then open another return. Now when you go back to “My Returns,” you should be able to delete the unwanted return.

 

Thank you for choosing TurboTax.