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New Member
posted Mar 26, 2023 3:30:07 AM

Billing

 

MY NAME IS KEITH BRADLEY ORDER # TTWN337087544 PAYMENT AUTHORIZATION CODE 011902 TRANACTON TIME 12.20 PM PDT ORDER DATE 17-03-23 BEFORE DOING MY TAXES I RECEIVED A EMAIL SAYING I COULD GET 20% OFF IF DONE BEFORE MARCH 20 2030 . THERE WAS NO DISCOUNT CODE ON THE EMAIL  SO AT CHECK OUT I WAS CHARGED FULL PRICE . I EXPLANED THIS TO THE LADY THAT DID MY ACCIST&REVIEW RETURN BUT I HAVE STILL NO RECEIVED A CREDIT ON MY MASTERCARD YET .I DID A COMBINDED RETURN WITH MY WIFE SO THE PRICE WAS $69.99 X2 BUT SHOULD HAVE BENT $55.99 X2 PLEASE CREDIT MY CARD THANK YOU KEITH

0 3 1246
3 Replies
Returning Member
May 1, 2023 1:23:14 PM

Hi Keith, 

 

Could you please contact our support team at 1-888-829-8608? If you provide them your order number they will be able to refund you the 20% difference.

New Member
May 2, 2023 6:38:55 AM

MY ORDER NUNBER  TTWN237087544

Moderator
May 3, 2023 6:19:37 AM

Again, please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.