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New Member
posted Jan 29, 2025 8:22:28 PM

Bought the 2024 TurboTax Deluxe.. now I can't run it on my Mac!! Help.

Hello;

 

I need some help to figure out my options. I'm on a Mac that can only run Mac OS 12.6 as it's final version (I cannot upgrade it to Version 13 and higher). The new version of TurboTax sadly requires Version 13 and higher. I wasn't aware of this limitation when I bought it. (bought a digital download version on Amazon)

 

At this point, I cannot upgrade my mac. Can I activate this software and then run the online version of it? Is that possible? I've never used the online version. Can I upload my previous year's tax into it from my mac? I'm hoping this option is available to me. I don't think I have the option to get a refund, so kinda stuck. 

Appreciate any help or suggestions. 

 

Nancy

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Moderator
Jan 30, 2025 10:00:46 AM

This is the support site for the Canadian TurboTax. For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA

 

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