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New Member
posted Apr 27, 2023 3:44:41 PM

Bought Wrong Year of Software online

Hi,

How do I exchange for the right year?  I bought 2021 by accident but need 2022.

Thank you

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1 Replies
Returning Member
May 1, 2023 10:51:50 AM

Hi,

Thanks you for your question!

 

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date by clicking on the following link: How do I get a refund for a TurboTax product? 

 

There’s also the option to contact a TurboTax Support agent that will walk you through the process of getting a refund and obtaining the right product through the contact us page. 

 

Let me know if this helps