Can I get a refund of what I paid because I can’t file the forms are locked

Hi I would like to know if I can get a refund of the fees I paid to turbotax to file my taxes only to find out that a form I need is unavailable so I keep getting a message I can’t file. Telling me in a few days isn’t good enough.

1368

Level 13

Mar 7, 2020 8:23:12 AM

We apologize for the delay with our locked forms. As these forms were new to this fiscal year (2019), we wanted to ensure 100% accuracy. But since this was posted, all the forms have been unlocked and you should not have any issues Netfiling your tax return.

To receive a refund for a purchased product, please review the link below for further assistance:

How do I get a refund for a TurboTax product?

New Member

Mar 30, 2020 11:20:13 AM

I get the same message. It says I can't NetFile

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Can I get a refund of what I paid because I can’t file the forms are locked