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New Member
posted Apr 3, 2025 10:18:12 AM

Can someone help - when I choose yes to get new update program fails - any solutions?

Is there phone support?

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1 Replies
Level 3
Apr 3, 2025 10:19:55 AM

@john327 The kludgy procedure of uninstalling and then reinstalling from https://turbotax.intuit.ca/tax/software/download worked for me. If you are worried that uninstalling might delete your tt24 files (it didn't delete mine), then a prudent extra step would be to make a backup of those tt24 files before doing the uninstall. I hope that helps.