Can't access 2023 tax returns

[AnthonyP1984]

I need to print my 2021 tax return for my wife. I've logged into Turbo Tax 2021, and can see the 4 returns (2 federal, 2 provincial) but when i click on them I get an error page (the one with the puppy on it).
I need to know what steps to take to access those returns.
Thank you.

[Continental 3]

I have filed my tax returns for 2023 and now I want to print them but  cannot find them anywhere in Turbo Tax

[TurboTaxGinette]

Please clear your cache/cookies, sign out of your account and restart your computer.

Thank you for choosing TurboTax.